Though having literary disabilities at a young age, Jianna was able to overcome them and gained an intense love for reading. With their love of reading, they grew a passion for story telling and learned an assortment of skills that helped them tell stories. They learned coding languages to write in another language, learned audio editing, and learned how to make their own websites. Currently, they are working as an administrative assistant at a construction company, learning how to perform in an office setting. They knows that they have much more to learn and they're ready to learn all they can from those before them.   

Experience

Administrative Assistant
Banks Industrial Group: September 2022 - Currently
Assisting various customers and helping them fill out new product orders, while also performing clerical duties throughout the office. Assisting with HR projects for the company’s head of HR.

Cashier
BJ's Wholesale Club: August 2020 - January 2021
Stationed at the registers and helped customers with their groceries, coupons, and any other questions they might have about the store. Organized shelves, restocked products, and cleaned the store to create a welcoming environment for customers.

Customer Service Associate A.C. Moore: July 2018 - August 2019
Situated at the customer service desk, helped customers with questions about the store, their upcoming projects, or suggestion on certain products. Organized shelves, restocked products, and spent time cleaning the store.

Assistant
Firebird Presort: June 2015 - November 2017
Performed payroll functions, such as maintaining time keeping information and processing, and submitting payroll. Create, maintain, and enter information into databases.

Skills

• Customer Service 
• HR Assistant
• WordPress
• Microsoft Office
• Basic Coding 
• Audio Editing 
• Content Writing
• Content Editing

Education

English / Master of Arts
Rutgers, The State University of New Jersey - Camden, NJ
2019-2021
Cumulative GPA: 3.8
Independent Study: History of Anime 
Capstone Project: Heart of Glass - A Character Study on Shinji Ikari in Neon Genesis Evangelion

English / Bachelors of Arts
Rutgers, The State University of New Jersey - Camden, NJ
2018-2020
Dean's List
Minors: Creative Writing and Digital Studies