Dedicated administrative professional with a proven track record of success in fast-paced office environments. Hardworking team player excelling in completing various clerical tasks and providing comprehensive staff support. Known for responsibility, punctuality, and high productivity, even when working with minimal supervision. Currently seeking a full-time role that offers professional challenges and allows for leveraging strong interpersonal skills, effective time management abilities, and problem-solving expertise.

Experience

Administrative Assistant
Banks Industrial Group: September 2022 - Currently
Assisting various customers and helping them fill out new product orders, while also performing clerical duties throughout the office. Assisting with HR projects for the company's head of HR. Answered multi-line phone system, route calls, delivering messages to staff and greeting visitors. Monitored accounts to verify compliance with payment terms and schedules. Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments. Responded to in-bound inquiries regarding accounts and payments.

Cashier
BJ's Wholesale Club: August 2020 - January 2021
Stationed at the registers and helped customers with their groceries, coupons, and any other questions they might have about the store. Organized shelves, restocked products, and cleaned the store to create a welcoming environment for customers. Greeted customers entering the store and responded promptly to customer needs. Worked flexible schedule and extra shifts to meet business needs. Counted money in cash drawers at beginning and end of shifts to maintain accuracy. Assisted customers with returns, refunds and resolving transaction issues.

Customer Service Associate A.C. Moore: July 2018 - August 2019
Situated at the customer service desk, helped customers with questions about the store, their upcoming projects, or suggestion on certain products. Organized shelves, restocked products, and spent time cleaning the store.

Assistant
Firebird Presort: June 2015 - November 2017
Performed payroll functions, such as maintaining time keeping information and processing, and submitting payroll. Create, maintain, and enter information into databases.

Skills

• Customer Service
• HR Assistant
• WordPress
• Microsoft Office
• Check processing
• Account balancing reconciliation
• Multitasking and prioritization
• Data entry documentation
• Content Writing
• Content Editing

Education

English / Master of Arts
Rutgers, The State University of New Jersey - Camden, NJ
2019-2021
Cumulative GPA: 3.8
Independent Study: History of Anime 
Capstone Project: Heart of Glass - A Character Study on Shinji Ikari in Neon Genesis Evangelion

English / Bachelors of Arts
Rutgers, The State University of New Jersey - Camden, NJ
2018-2020
Dean's List
Minors: Creative Writing and Digital Studies